Ride With Us
Residents with transportation needs originating in Leslie, Knott, Letcher or Perry County may schedule a trip through our dispatch center. Public Transportation is based on available seating and requires extra time to prepare driver schedules. Therefore, reservations can be made up to 72 hours in advance, but no later than 3 p.m. the day prior to the trip. Public Transportation services are available to anyone that does not have a Medicaid card, or those that have a Medicaid card, but do not meet eligibility requirements for our Non-Emergency Medical Transportation service.
To Schedule Public Transportation:
Call Toll Free 1-866-813-0072
Monday-Friday between 8 am – 4:30 pm
How to Schedule a Trip
When calling our toll-free number 1-866-813-0072, please be prepared to provide our reservationist with the following information:
- Name as it appears on your Social Security card (no nicknames), or if you are a Medicaid recipient, the name that is on your medical card
- Date of travel
- Address of your pick-up and destination locations. Be specific, including suite and/or building numbers, doctor’s name, etc.
- Desired arrival time
- Return time to your place of origin or arrival time to your next appointment/or destination
- If needed, reserve a seat for a Personal Care Attendant (PCA), child or guest accompanying you
- If needed, specific details of specialized transportation needed, such as a lift van, etc.
Companions, such as a friend or family member with the same ride origin and destination, are allowed to ride with you. However, a reservation must be made for your companion to ensure space is available. Without advance notice, the companion may not be allowed to go due to the lack of available space. Your companion must have the same origin and destination and cannot have a separate appointment.
LKLP is committed to serving persons with disabilities. We back that commitment by providing services that make public transportation both easy and pleasant for those that may need reasonable modifications. Please find our Accessibility Notice and Reasonable Request Form at the links below.
Affordability
LKLP Transportation offers affordable fares for both in-county and out-of-county trips. All rates are calculated from the origin of the pickup to the drop off destination. Transportation must originate in Leslie, Knott, Letcher or Perry County. We’re also proud to offer special rates for Veterans and their families. Please call 1-866-813-0072 to see if you are eligible.
Fares
| In-County Trips (Up to 5 miles, round trip) | $5 | |
| In-County Trips (6 miles or more, round trip) | $10 | |
| Out-of-County Trips | $0.80 per mile, per round trip |
*In-county trips originate and end in the same county. Out-of-county trips originate in one county and end in another.
Let Us Take You to Work
Having access to reliable and affordable transportation is a vital component to obtaining and maintaining employment. Through our JOBS program, LKLP can be your trusted go-to transportation provider. Schedule your work commute in or between Leslie, Knott, Letcher and Perry counties and be assured you’ll get to and from work on time.
| JOBS In-County Fare | $5 per round trip | |
| JOBS Out-of-County Fare | $10 per round trip |
Hours of Operation
8 am – 4:30 pm
The office and transit service are closed on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Policies and Compliance
Non-Discrimination Policy
LKLP ensures that no person in the United States shall on the grounds of race, color, creed, national origin, sex, age, or disability be excluded from participating in, denied the benefits of, or be subject to discrimination under any LKLP public transportation project, program, or activity.
The agency’s Title VI Notice of Protections Against Discrimination and the Title VI Complaint form and procedures can be found at the following links:
Title VI Notice to Beneficiaries
Title VI Complaint Form
Title VI Complaint Procedure
Passenger Code of Conduct
Please see the link below for a copy of our Passenger Conduct Responsibilities and Violation of Conduct Consequences. LKLP will deny transportation for the following reasons (but not limited to):
- behavior that interferes with other passengers or the driver
- refusal to pay for service
- repeated failure to provide adequate notice of cancellation or no-shows
- refusal to follow rules for riding the bus
- carrying weapons
- abusive language
Disadvantaged Business Enterprise
LKLP CAC, Inc. has established a Disadvantaged Business Enterprise (DBE) policy in accordance with regulations of the U.S. Department of Transportation (DOT), 49 CFR Part 26. LKLP has received Federal financial assistance from the Department of Transportation, and as a condition of receiving this assistance, LKLP has signed an assurance that it will comply with 49 CFR Part 26. It is the policy of LKLP to ensure that DBEs, as defined in part 26, have an equal opportunity to receive and participate in DOT-assisted contracts.
Expanded service hours are available through the Seniors on the Go Demonstration Project.